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Frequently Asked Questions

Pick-up is usually between 04:00 – 04:30 AM. The exact pick-up time will be confirmed the evening before your flight (around 6:00 PM).

The balloon ride lasts about 60 minutes (50–75 min depending on the wind). Including transfers and preparation, the whole experience takes 3–4 hours.

Yes. Pregnant women and guests with serious heart, back, or knee problems are not advised to participate.

A small celebration with champagne (or non-alcoholic drinks) is included, and you will receive a flight certificate.

Comfortable clothing and flat shoes are recommended. Bring a light jacket as mornings in Cappadocia can be cool.

Usually between 07:00 – 07:30 AM. Perfect timing to continue with a day tour afterwards.

Balloon flights depend entirely on weather conditions. If your flight is cancelled, you can either reschedule or receive a full refund.

Children under 6 years old cannot join for safety reasons. Kids over 6 can fly if accompanied by parents.

Yes, a simple light breakfast (tea, coffee, snacks) is served before the flight.

Professional photos/videos may be offered by the crew at extra cost. You are welcome to bring your own camera.

Yes, every passenger receives a flight certificate after landing (except in rare seasonal exceptions).